POLICIES
Company Location
Our company office is based in Manchester, United Kingdom.
Production & Shipping
All products are manufactured and shipped from China.
We work closely with reliable logistics partners to ensure smooth delivery.
Customers do not need to worry about shipping arrangements or customs clearance processes, as these are handled through our logistics network.
Shipping Responsibility
In the event of loss or damage during transportation:
- Before entering the destination country: We take full responsibility for any loss or damage of goods.
- After entering the destination country: We will assume 50% responsibility for any loss or damage.
Customs Documentation
We do not provide customs clearance documents.
Only commercial invoices are available.
VAT Invoices
VAT invoices are available for long-term partners upon request.
Shipping Costs & Delivery Time
Shipping costs may vary depending on the destination country and current logistics/flight conditions.
Cooperation
We warmly welcome long-term cooperation and business partnerships.